Contact Us

We appreciate your interest in Lolly Spins. This page provides clear guidance on how to contact us and what types of inquiries we can assist with. Please read through the sections carefully to ensure your message reaches the correct department and receives the most efficient response. We are committed to providing helpful and accurate information.

Lolly Spins is an independent affiliate and review website. Our primary function is to research, review, and compare various online gambling brands, including casinos and sportsbooks. We provide objective analyses, detailed guides, and up-to-date information to help players make informed decisions. It is crucial to understand that Lolly Spins is NOT an online casino or sportsbook operator. We do not operate any gambling platforms, hold player accounts, manage deposits or withdrawals, or process any financial transactions related to online gambling. Our role is solely that of an information provider and affiliate partner. We do not offer direct customer support for any specific online casino or sportsbook.

As an independent review site, Lolly Spins can assist with the following types of inquiries:

• Feedback and Corrections: If you have found an error in one of our reviews, guides, or articles, or if you have constructive feedback regarding our content, please let us know. We strive for accuracy and value user input.
• Partnership Opportunities: For potential business collaborations, advertising inquiries, or affiliate partnership discussions, please contact us.
• General Website Inquiries: If you have questions about the Lolly Spins website itself, its functionality, or general information not covered in our content, we will do our best to assist you.
• Content Suggestions: We welcome suggestions for new topics, reviews, or guides that you believe would benefit our audience.

Due to our independent status and the nature of our operations, there are many areas where Lolly Spins cannot provide assistance. It is vital to understand these limitations to avoid delays and frustration:

• We cannot provide customer support for any online casino or sportsbook.
• We cannot access your player account details with any operator.
• We cannot process deposits, withdrawals, or bonus claims.
• We cannot resolve disputes you may have with an online casino or sportsbook regarding gameplay, account closure, or any other operational issue.
• We do not offer live chat support for casino operators.
• We cannot provide legal advice regarding online gambling laws in your jurisdiction.

For any issues related to your player account or specific gambling activities, you must contact the relevant online casino or sportsbook directly.

If you are experiencing problems with your player account, including issues with verification (KYC), deposits, withdrawals, bonus activation, or general gameplay, you must contact the customer support of the specific online casino or sportsbook where you hold your account. Lolly Spins does not have access to your personal account information, transaction history, or any other data held by gambling operators. We cannot intervene in disputes or facilitate resolutions between players and casinos. Each online gambling brand has its own dedicated customer service channels, typically including email, live chat, or a phone number, which can be found on their respective websites. Contacting them directly is the only way to resolve these matters.

For all legal inquiries pertaining to Lolly Spins, including contractual matters, regulatory compliance questions, or any other legal correspondence, please direct your communication to our legal department. We take our legal obligations seriously and will respond to legitimate legal concerns promptly. Please send all legal correspondence to: legal@

Lolly Spins respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or constitutes a violation of the Digital Millennium Copyright Act (DMCA), please send a formal notice to our designated agent. Your notice should include all information required by the DMCA, such as identification of the copyrighted work, identification of the infringing material, your contact information, and a statement of good faith belief. Please send all DMCA and copyright takedown requests to: dmca@

Lolly Spins is committed to promoting responsible gambling. While we do not offer direct support for problem gambling, we strongly encourage anyone struggling with gambling addiction to seek professional help. We provide information and links to reputable organizations that offer support, advice, and resources for responsible gambling. These resources can help you understand the risks, set limits, or find assistance if gambling becomes a problem. Please refer to our dedicated Responsible Gambling page for a list of helpful organizations and tools. Remember, gambling should always be a form of entertainment, not a source of financial stress.

We aim to respond to all legitimate inquiries within 2-3 business days. Please note that response times may vary depending on the complexity of your request and current workload. We appreciate your patience and understanding. To help us process your inquiry efficiently, please provide as much detail as possible in your initial message, clearly stating the nature of your request. Incomplete or vague messages may require additional clarification, which can extend response times. We do not respond to inquiries that fall under the "What We Cannot Help With" category, as these must be directed to the relevant casino operator.